Bringing call centers online

Reliable telecommunication systems are vital for each and every company - being unavailable and therefore unable to respond to inquiries means losing turnover. This is especially true for call centers and their business model based entirely on communication. So in this line of business reliability is of highest significance, particularly because communication channels require higher and higher bandwidths themselves, i.e. for video conferencing or VoiP use cases. KiKxxl, a communications provider headquartered in Osnabrück who has won a variety of awards over the years, is counting on Viprinet technology to ensure reliable internet connections for years already.

Animal welfare with new connection

Since 1881, the Deutsche Tierschutzbund e.V. (German Animal Protection Association) endeavors to raise people‘s awareness of animal welfare. Today, this idea is more important than ever, which is why the holding organization of numerous German animal welfare groups emerged as a very modern institution with several locations. Unfortunately, the interconnection of these sites was not able to keep up with the progress of the organization. Until now, the system used so far was complicated and unadaptive to modern demands. Moreover, it was contrary to the ambition of downsizing the IT department. Here, the Viprinet technology provided the ideal solution.

Reliable Internet for students

The THM Technische Hochschule Mittelhessen, formerly Fachhochschule Gießen-Friedberg, with its three campuses continuously attracts an increasing number of students. Especially THM’s dual study programs offered by the department StudiumPlus are very much appreciated. By enlarging the campus by three additional locations, the constant growth is met structurally. However, the interconnection of the new buildings and institutes posed a notable challenge. The transferred data is in part very sensitive and extensive, which is why the connection not only has to guarantee system stability but also encrypted data transmission and high bandwidths. At the same time, running costs should stay low. To meet all these demands with only one single solution, the Technische Hochschule Mittelhessen opted for the Viprinet technology.


 

E-Learning sped up

Slow Internet speeds and frequent outages were the major hurdles stopping Emmanuel Anglican College (EAC) from transitioning to a digital learning platform. Situated in Ballina in northern NSW, EAC’s regional location meant the school was literally positioned at the very end of serviceable ADSL, meaning connectivity was extremely cumbersome and unreliable. To achieve the school’s goals of enabling online learning for their students, EAC turned to Viprinet and their Australasian partner Wired Sky for the solution.

Replacing MPLS in two countries

For many companies, replacing an existing Internet connection is a difficult step. In many cases, decision makers prefer accepting the shortcomings of an established system to the complex task of a full reorganization. Yet, such a step frequently leads to improvement in quality and to cost reductions, as can be exemplified by the TISA AG. The Swiss transportation company with its headquarters in Widnau in the Canton of St. Gallen has replaced its existing MPLS network for five sites, four of them in Switzerland and one in Austria, by a Viprinet solution – with exclusively positive effects.

Internet 24/7 in health centers

When burnout and chronic overwork dominate the world of work, nothing could be more important than an opportunity to relax. Whether one longs for taking some time out and spoiling oneself or whether one seeks relief for already existing discomfort – the state-of-the-art health centers, specialist hospitals and hotels of Johannesbad Group offer everything necessary for curing body and soul. However, to have all relevant health data available at every site and every time, such a big enterprise needs a very powerful Internet connection providing highest reliability as well as data security. For these reasons, Johannesbad decided to use Viprinet.

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Gigabit Ethernet

Developed as a bridge to various forms of Internet access types that are to become part of the Multichannel VPN Router's channel bonding system, e.g. SDSL modems, fixed line access routers, or WiFi routers, etc.