VLM Benefits
How do clients benefit from VLM?
Complete, worry-free package
- Lifetime support (email & phone support, major and minor software updates)
- ARMA: No-questions-asked replacement for hubs, routers, and modules
- Free-of-charge hardware replacement at EOS
Convenient subscription model
- Subscribe once and be covered forever
- Easy-to-use online portal with straightforward subscription management
- Change plan components as needed
Modular service and support components
- Chose from different subscriptions to meet your individual requirements like firmware and software updates, phone and mail support, ARMA and remote dial-in
- Chose an appropriate billing cycle
Investment security
- Full cost transparency
- Lengthened product life cycle, reducing TCO
- Lifelong maintenance, even if the next generation of the product is already on the market
Increased performance and support for older products
- Products out of warranty can be covered again, regardless of their age
- Unlimited access to support instead of time-based billing
- Exclusive access to the new RuggedVPN firmware
- Increased bonding capacity of up to 80% and up to 0% packet loss with RuggedVPN